What We Collect and Why It Matters
When you open an account with us, we collect the information needed to verify your identity and keep your wallet secure — your name, contact details, and payment identifiers tied to JazzCash, Easypaisa, or Raast. Transaction records are stored to process deposits and withdrawals accurately and
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to resolve any account disputes you raise with support. We also collect device and session data — browser type, IP address, login timestamps — to detect unusual access and protect your account from unauthorised activity. Your location data is used only to determine service availability, since
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access depends on local law and eligible regions in Pakistan. We do not sell your personal data to third parties. Data shared with payment processors like Raast or Easypaisa goes only as far as completing your transaction. If you contact us through our support channels, that
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conversation record is retained to help with follow-up queries. You can request a copy of your data or ask us to delete non-essential records by reaching our support team directly. We keep your data only as long as it is needed for the purpose it was
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collected, or as required under applicable rules.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.